Travel-Net Communications Residential High Speed Solutions
Travel-Net has been offering premium Internet Access Services to homes in the Ottawa Region for over the last 8 years. In fact, we have completely built our business from referrals from our satisfied customers. We believe in giving our customer the attention and service they deserve. You can count on us to give you the highly skilled technical support and flexible options you are looking for.
You will find below our “Service Description’ for our Residential High Speed Packages.. We also invite you to contact us at (613) 744-3000 for more information on how we can help you.
 Enroll Now! Download our Fax Back Price List and Order Form for Residential (A)DSL Service
| Package Number |
1 |
2 |
| Package Name |
DSL Advance |
ADSL Advance |
| Monthly Cost1 |
$34.95 |
$114.95 |
| Modem Fee |
$10.00 |
$10.00 |
| Activation Fee 2 |
Waived |
$250.00 |
| Onsite Setup3 |
Call or e-mail |
Call or e-mail |
| Speed (Down / Up)4 |
5Mbps/800kbps |
5Mbps/800kbps |
| Service Type |
PPPoE |
Dedicated |
| Static IP |
Dynamic |
Static |
| Domain Hosting |
No |
Yes |
| Web Hosting5 |
10MB |
50MB |
| E-mail Addresses |
6 e-mails |
12 e-mails |
| E-mail Aliasing |
No |
No |
| Dialup Backup |
10 hours |
50 hours |
| Monthly Throughput |
25GB |
60GB |
| Optional Router
Purchase6 |
Call |
Call |
Purchase
your DSL modem and save $10.00 a month!
FREE “Solution Consulting”. For more information contacts us at (613) 744-3000 or by email at sales@travel-net.com.
1 If customer purchases or already has a compatible DSL modem the $10 a month modem fee will be waived.
2 Setup Fees are currently waived on PPPoE connections
3 Setup includes a maximum 1.5 hours
(including travel to site).
4 Please note the speeds on this
chart represents the theoretical maximum capacity of the DSL technology.
The actual download and upload will be delivered to the customer at full
capacity on a best effort basis.
5 Packages 1 & 2 include www.travel-net.com/~yourcompany
hosting only.
6 Optional Router needed to connect
multiple computers to DSL service
DSL Service
Travel-Net Communications is excited to present
you with the DSL Modem Service, this state-of-the-art technology will have
you surfing the Internet at lighting fast speeds. This revolutionary technology
outperforms dial-up, ISDN and cable Internet connections, in both performance
and price.
- 1 dedicated IP is available for an additional fee of $10 per month.
- Activation takes approximately 4 business days from the time the order is processed.
ADSL
Travel-Net's 5.0 ADSL Service delivers up
to 5.0 Mbps download and up to 800kbps upload. This service will allow
you to connect your entire network to the Internet. In addition you can
host your own web and mail servers. An In-House approach can offer much
greater flexibility. A High-Speed Internet connection will allow your business
to save money and open new business opportunities.
(A)DSL Frequently Asked Questions (FAQ)
What is (A)DSL Modem?
The (A)DSK is not a true modem, in fact you will not need to dial any number at all. It is actually a state-of-the-art all-digital device that communicates by using 10BaseT network protocols and provides an "always on" connection so you can "surf" the net as soon as you turn on your computer.
The (A)DSL Service is based on DSL (Digital Subscriber Line) technology; this means you will be "permanently" connected to the Internet through your existing analog phone service.
How fast is is the service?
The DSL Modem provides a high-speed data connection that allows you
to "surf the Net" at up to 3 Megabits per second downstream
and up to 800 kilobits per second upstream. The DSL Modem enables
subscribers to simultaneously use a phone or fax machine while online
without interrupting data sessions allowing them to avoid busy signals,
redials, or cutoffs each time someone picks up the phone. Travel-Net's
5.0 ADSL Service delivers up to 5.0 Mbps download and up to 800kbps
upload.
Where is Service Modem Available?
(A)DSL Service is deployed over your existing phone line. To receive this service you must be within reach of a Bell Canada Central Office (CO). The maximum distance for availability is 4.5 km of wiring from the CO.
We are currently taking orders for 1-Meg Modem and ADSL service in the Greater Ottawa/Gatineau and surrounding areas. Please contact us to see if you are in our ever expanding service area.
Please note that not all locations
in every city will be eligible to receive ADSL services. Distance and
line quality limitations can make service inoperative for some locations.
Bell Canada will perform a line quality check after your order is placed
to help determine if you can receive (A)DSL services.
What are the computer requirements for (A)DSL?
For (A)DSL Modem connections, we support PC-compatible computers running Windows 95 or Windows 98, or Macintosh computers running Open Transport (TCP/IP) 1.1.1 or higher. Windows 3.1 is not supported. Any computer needing to access the Internet over the ADSL line must have a 10baseT or 100baseT network card.
Computers running other operating systems such as Linux and Windows NT should also work as long as they have a network card and are able to obtain their IP address via DHCP. These operating systems are not officially supported, however we will provide assistance on a best effort basis.
How does the service compare to other high-speed technologies?
ISDN -
ADSL outperforms ISDN in both performance and cost. Since your ADSL line is always connected over your phone line, there are no additional Microlink fees as with ISDN. ADSL's speed leaves ISDN's 64k or even 128k in the dust.
Cable - Cable modems looked quite
promising several years ago, but now many industry analysts are calling
cable modems dead on arrival. While cable modems have the capability
to be quite fast, 2 major problems with cable modems remain unsolved.
Both problems are caused by the fact that by its nature, cable modem
technology is a shared medium. You share your Internet connection
with your neighbor, the guy across the street, and your entire section
of town. One problem this causes is that when everybody on the block
is using their cable modem at the same time, access can get quite
slow. With the right software, anybody you're sharing the connection
with can see everything you do on the Internet. There's no privacy
if you've got a cable modem. The other problem is that cable's existing
broadcast technology is very limited when uploading bandwidth, a
very important concern if you intend to host your own Internet servers. Since
ADSL is a dedicated technology, the remains both speedy and secure
for all your business needs.
T1 and ATM - ADSL is however no
substitute for a T1 or ATM connection, it is however the closest
you can get without paying thousands of dollars a month. These services
are built to resell bandwidth in mass or to accommodate very large
networks. T1 and ATM services symmetrically deliver extremely high
bandwidth at full duplex, which is usually not needed by most business
today. ADSL provides enough bandwidth for many years to come.
How much does (A)DSL service cost?
There are several different components
that make up the total cost of (A)DSL Service: the initial installation
fee, the hardware, the line cost, and the Internet service. We have
described below each aspect of our (A)DSL costing model.
Initial Installation - The
(A)DSL activation fee is waived until further notice.
Modem - You will need a Standards
based ADSL Modem (g.lite). This can be purchased from
Travel-net or included as part of you monthly service charge.
Network Card - A 10baseT or 100baseT
network card is needed in each computer that will be accessing
the Internet over the ADSL connection. Many computers already have
a network card installed. They can be purchased from nearly any
computer store or Travel-Net Communications can provide and install
one for you. Please contact us for
more information.
Internet Service Charges - Travel-Net
Communication will be offering the Internet access starting as
low as for just $34.95/month for the "DSL Basic Service" and
$59.99/month for the "Business DSL Modem Service". Please
check the chart above for detailed costs and services provided.
At Travel-Net we have always
worked to bring the best services to our customers at the best
prices, with our aggressive ADSL pricing there is no exception.
Other speeds and commercial plans are also available, see the Pricing
guide above for complete descriptions and pricing.
How do I sign up?
To order residential high speed service from Travel-Net Communications, please download the Fax Back form. call us at (613) 744-3000 or email us at sales@travel-net.com . We will contact you shortly to confirm your registration and provide you with your installation date and any additional information you may need.
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